Texting Issues-Telus

January 29th, 2009

A few Telus users are reporting problems with Telus’ text messaging service.  After composing a SMS and hitting the “SEND” key the message is returned saying “sending failed-retry?”.  Sometimes pressing retry once is not enough as it will just come back-if that happens it is suggested to continue trying to send the message until it is marked as sent.

HowardForums member “hani831″ describes the issue:
I get a network problem error, and I have to press resend like 3 times, the problem is sometimes I get this error but the person i’m texting receives the message anyways, and every time I press resend they get a copy. I have no idea whats going on!

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Users have also mentioned that incoming text messages are also being affected.

HowardForums user “ob22″ writes: I sent myself a message even from the Koodo site and it has been a half hour and I still havev’t gotten it.

We have been told that Telus is currently is the process switching SMS infrastructure to a new system and should be completed sometime between late April to early May.

Are you having problems with texting on the Telus Mobility Network?  Let us know-join the discussion on HowardForums or leave a comment below.

Image: 1stnews

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Entry Filed under: Telus Mobility

2 Comments Add your own

    concerned  |  January 30th, 2009 at 6:05 pm

    yes i have been having the same issue, it is very frusterating, because texts sometimes come through instantaneously and sometimes take an hour, or more! very unreliable.

    Julie  |  January 31st, 2009 at 12:39 am

    Koodo is my service provider and my texting services have been absolute crap this past week. Many times I will not get the second half of a message for hours, if I receive the text at all. It is driving me crazy. If I am paying for a texting service, should it not work?

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