Texting Issues-Telus

January 29th, 2009

A few Telus users are reporting problems with Telus’ text messaging service.  After composing a SMS and hitting the “SEND” key the message is returned saying “sending failed-retry?”.  Sometimes pressing retry once is not enough as it will just come back-if that happens it is suggested to continue trying to send the message until it is marked as sent.

HowardForums member “hani831″ describes the issue:
I get a network problem error, and I have to press resend like 3 times, the problem is sometimes I get this error but the person i’m texting receives the message anyways, and every time I press resend they get a copy. I have no idea whats going on!

Users have also mentioned that incoming text messages are also being affected.

HowardForums user “ob22″ writes: I sent myself a message even from the Koodo site and it has been a half hour and I still havev’t gotten it.

We have been told that Telus is currently is the process switching SMS infrastructure to a new system and should be completed sometime between late April to early May.

Are you having problems with texting on the Telus Mobility Network?  Let us know-join the discussion on HowardForums or leave a comment below.

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Entry Filed under: Telus Mobility