LG 830 “Spyder”-Recalled

March 2nd, 2009

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.

Name of Product: Certain LG 830 “Spyder” Cell Phones

Units: About 30,000

Hazard: The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.

Description: The recall involves LG 830 “Spyder” touch-screen slider cell phones with software versions T83LGV03 and T83LGV04, which were sold for use with the following regional wireless carriers: Cellular South, Cellcom, Bluegrass Cellular, Centennial de Puerto Rico, Appalachian Wireless, Illinois Valley Cellular, Northwest Missouri Cellular, Inland Cellular, Leaco, Golden State Cellular, Thumb Cellular, Silver Star Communications, and Nex-Tech Wireless.

The cell phone model number can be found underneath the battery. The software version can be verified by going into the menu of the cell phone, selecting “Settings” then “Phone Information” then “Version.” No other LG cell phones, software versions or wireless carriers are included in this recall.

Sold at: Various cellular dealers in Alabama, Alaska, Idaho, Kentucky, Mississippi, Puerto Rico, Tennessee, Washington State and Wisconsin from September 2008 through November 2008 for about $200.

Manufactured in: Korea

Remedy: Consumers have been or are being contacted by their wireless carrier or LG Electronics MobileComm to schedule a free software upgrade. Please contact your wireless carrier if you have not been contacted yet.

Read about the recall on the U.S. Consumer Product Safety Commission website.

Source: EngadgetMobile

Entry Filed under: LG, United States Wireless Industry