Comments on: Cottage goers rejoice! Rogers unveils the Rocket Hub

By: Jesse

Jesse — Fri, 05 Feb 2010 10:18:59 +0000

Rick i’m experiencing the exact same problem with my xbox, ive been sitting here the past few weeks liveless, ive called roger and all i get is someone in india who dosnt even know what an xbox is, there is a supposed an update coming out in a few mounths but i doubt they will keep there word on that. Im actually quite shocked that there hasnt been many complaints considering the xbox is very widely used. well if you have any new info on the situation please contact me.

By: Rick

Rick — Sun, 24 Jan 2010 21:48:14 +0000

I buy the Rocket 1 month ago. I’ve make sure that was available in my area on the Rogers web site before and I buy it. So now I can enjoy my hi speed internet with a stable signal, not full but stable. The problem was when I’ve tryed to play on x box live. There, I saw a message from the x box about MTU setting to low. I’ve tried everithing and I’ve called tech. support and nobody can tell me how I can change the MTU setting on the Rocket. So, for the past 3 weeks, I’m looking on the forums, the web sites, everywhere I can and I dont find anything about that. At lease I got a fast internet connextion and not dial up. Maybe someone can help me with the MTU setting?
Thank a lot and have a good day

By: Michael

Michael — Wed, 30 Dec 2009 20:52:17 +0000

Don’t be fooled by all the Rogers hype. I tried out 2 of these devices and tech support told me all kinds of stories about needing an antenna, they deleted my acct., exchange the unit for another one, and then when I go to return it, I find out that Rogers has a problem setting the units up and they are delayed by over a week. Well, they only let you return it within 15 days so waiting a week or would have put me outside my return period. Tech support tells you to call nerdsonsite for an antenna and nobody there can tell you how much the antenna costs. Someone else has to call you and when they finally do, you need to spend about $350 and on top of that the antenna company that makes them is closed for holidays, so you can’t get an antenna till mid January when, once again, my 15 day trial period expires. Seems Rogers has rolled this out before putting the proper infrastructure into place. Signal strength and the device changing from 2G to 3G to 3G+, then 1/2 the time NOT getting an IP address made this thing useless for me. Oh, and tech support either can’t speak English or the ones that do are arrogant and rude and hung up on me. You won’t see this device in my house again. Definitely NOT ready for prime time. Be afraid, be very, very afraid.

By: Pat Stallaert

Pat Stallaert — Mon, 23 Nov 2009 05:01:30 +0000

I keep hearing about this product/service on the Moose FM (Bancroft) and need to confirm it’s availability in my area (1/2 an hour south of Bancroft)