Telus: What You See Is What You Pay

October 27th, 2009

telus-what-you-see-is-what-you-pay

Telus Mobility is gearing up for the launch of their HSPA+ network early next month by teasing us with the new rate plans.  Termed “Clear and Simple Pricing” the new plans eliminate the addition costs associated with the System Access Fee (SAF) and 9-1-1 fee by building them into the base plan pricing.  As a result the base plan will increase $5/month but will actually save the consumer $2.70 per month in addition to gaining voice mail 3.  Please note that the removal of the System Access Fee and 9-1-1 fee is only for the new “Clear and Simple Pricing” plans-existing plans and contract will not have this amount credited.

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click on the image for a large view

Follow the “more” link for some FAQs about the “Clear and Simple Pricing” plans.

Q. Why is TELUS launching these new plans?

A. TELUS is committed to delivering exceptional client service. We recognize wireless pricing can be confusing. Clear Choice™ rate plans maintain our industry leading position on pricing transparency by making rate plans clear and simple. What you see is what you pay.

Q. Are SAF and 911 TELUS fees included in the price of TELUS Clear Choice™ plans?

A. The expenses to TELUS that are currently covered by the System Access and carrier 911 fees still exist and will be covered by the Clear Choice™ plan rate.

Q. As an existing TELUS client, can I stay on my existing rate plan and remove SAF and carrier 911 fees?

A. No. The expenses covered by System Access and carrier 911 fees still exist, so you must continue to pay the fees while you remain on your existing plan. You have the option to change to Clear Choice™ rate plans as of November 5, but if you choose to do so, you will forfeit the benefits and features of your existing rate plan.

Q. As an existing TELUS client, can I continue to renew on my existing rate plan?

A. Yes, you can. Existing clients will continue to be able to renew their current plan as it exists.

Head over to the Telus website to read all about the “Clear and Simple Pricing” rate plans.

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Entry Filed under: Canadian Wireless Industry,Telus Mobility

1 Comment Add your own

    SweetNAMese  |  October 29th, 2009 at 12:41 am

    That’s very cool. It’s too bad I have just switched to Bell from Fido.

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