Posts filed under 'Fido Telephony'

Fido Launches the Sony Ericsson T715a

set715a[1]

The Sony Ericsson T715a was officially launched today on Rogers’ discount brand, Fido Telephony.  The T715a features a 3.2MP camera, MP3 player, Facebook app, Bluetooth, and a microSD slot.

As you can see from the image above, the Sony Ericsson slider is only $50 on a 2 year term and $200 when purchased outright.

Head over to the Fido website to purchase your T715a today!

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Add comment November 3rd, 2009

Fido Q4 Information

Fido Telephony, a division of Rogers Wireless, will be release the following four phones as part of their Q4 offerings.

BlackBerry Pearl 8100 (Red)
3 year: $0 (requires data)
prepaid: $400
November 2009

Nokia 2720
2 year: $0
prepaid: $80
November 2009

Sony Ericsson T715a
2 year: $50
prepaid: $200
November 2009

LG Xenon
2 year: $125
$225: prepaid
December 2009

Discuss Fido’s Q4 plans on HowardForums.

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Add comment October 28th, 2009

2009 Canadian Wireless Customer Satisfaction Study

Congratulations to Virgin Mobile Canada for being the J.D. Power 2009 Award Recipient for both Prepaid and Postpaid Service.

Prepaid

prepaidjd2009[1]

Virgin Mobile: 752
Fido: 654
Telus Mobility: 653
industry average: 662

Postpaid

postpaidjd2009[1]

Virgin Mobile: 758
Koodo Mobile: 755
SaskTel: 716
industry average: 642

Read the complete press release on the J.D. Power website.

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Add comment October 27th, 2009

New SMS Roaming Travel Packs

Rogers and Fido have launched three new SMS bundles which are perfect for your travels around the world.

$10: 20 text messages ($0.50/message overage)
$20: 50 text messages ($0.40/message overage)
$35: 100 text messages ($0.35/message overage)

The travel packs for good for messaging anywhere outside of Canada.  The add-ons will not be prorated so they do not need to be added on your plan’s anniversary date.  All roaming SMS packs will expire after 30 days and will need to be manually re-added.

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Add comment August 21st, 2009

Fido’s OTC Program Being Discontinued

Roger’s discount brand, Fido Telephony, will be discontinuing their OTC program (over the counter exchange program) sometime in September.  The program allowed customers to return their defective handset (with the exception of iPhones, BlackBerrys, and USB sticks) and exchange it on the spot for a refurbished device, of the same model, at their local Fido store.

The OTC program will be replaced by a loaner phone program where customer will always leave the store with a working handset.  With the previous program if the store was out of stock, due to phone supply issues, of the phone the customer need to exchange they would be out of luck and walk out the door with a non-functioning phone.  The Nokia 2660 is the device of choice for the loaner program, even if you have a smartphone such as a Jack or Q9H.  Returns for iPhones and BlackBerrys must be made through customer care, 1-888-481-FIDO (3436) or 611 from you Fido device.

The “Fido Loaner Phone Program” does come with a cost.  Customers who require a loaner device will be charged a $10 admin fee, no exceptions, as well as a $50 deposit for the handset.  The $50 deposit will be refunded to the customer if the phone is returned within, 14 days of being notified their handset is ready for pickup, in working condition.  The new program will allow customers to return the defective device to any Fido dealer not just corporate stores as the OTC program required.

Customers who send their phone out for repair which is not covered by the warranty will be charged at $25 estimate fee plus cost for repair.

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Add comment August 21st, 2009

Fido Launches Nokia 1661

We told you last week that Fido will be launching the Nokia 1661.  Well August 5th has arrived which means the basic bar phone is up for sale.

nokia1661_165x3251

The Nokia 1661 features a FM radio, built in MP3 player, and a flashlight.

$0: 2 year term
$55: prepaid/monthly

live_strong

2 comments August 7th, 2009

Fido Releases Blue LG Neon

Everyone loves QWERTY phones so Fido has launch the popular LG Neon in a new color-Blue! Specs and pricing stay the same as the grey Neon released a few months ago.

165x325_te65_blue1

$75: 2 year Fido agreement
$175: monthly/prepaid/phone only

Full QWERTY keyboard, touch screen dialing, 2.0MP camera, MP3 player, and Bluetooth.

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1 comment August 7th, 2009

Fido re-Launches CityFido

city-fido

Fido has re-launched CityFido!  Now before you get all excited, the new CityFido plans are simply a re-branding of the current Full Fido plans.  Local airtime minutes are for use within the CityFido calling zone.  Airtime used outside of the CityFido zone or in addition to your monthly allotment will be charged at the regular rate of 35¢/minute.  Check out the plans by clicking on the “more” link.

$40
2,000 local minutes
unlimited text messages (sent and received)
no System Access Fee (SAF)

$60
4,000 local minutes
unlimited text messages (sent and received)
no System Access Fee (SAF)

a one-time activation fee of $35 per-line applies

To view the CityFido zones head over to the Fido website.

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1 comment August 6th, 2009

Fido to Launch Nokia 1661 August 5th

Fido is getting ready to launch the Nokia 1661 next week, August 5th.  The Nokia 1661 features a FM radio, built in MP3 player, flashlight, and games-not like a basic phone for the discount provider.

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$0.00-2 year term
$55.00-prepaid

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5 comments July 29th, 2009

Fido Experiencing Voicemail Issues?

HowardForums member “darkside flow” is normally a very busy and popular person.  So after not receiving voicemails on their cellphone for a few days (s)he decided to call Fido to see why.  Turns out there is a glitch with the system which tricks it into believing the inbox is full even if all messages are deleted.

According to the customer service representative, this is a “known issue” and technical services are working on the issue.  No firm timeline on when this will be fixed but Fido is hoping for systems to be back up and running by Monday.

Is your Fido voicemail service working or are you also not as popular as you once were?  Leave a comment below or head over to HowardForums.

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Add comment July 24th, 2009

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