NEW Monthly Prepaid Plans

FIDO will be launching two new monthly prepaid plans March 28th in order to remain competitive in the changing Canadian Wireless Industry. The existing City Fido prepaid plan will remain unchanged. The addition of these new price points allow FIDO to cover all monthly price points with both prepaid and post paid.

$19
50 daytime minutes (local)
300 evening/weekend minutes (local)
50 outgoing text messages (Canada-wide)
unlimited incoming text messages

$29
100 daytime minutes (local)
1000 evening/weekend minutes (local)
100 outgoing text messages (Canada-wide)
unlimited incoming text message

both plans will include
call display
voicemail
call waiting
call forward
billing by the minute

activation bonus
$10 activation credit
$15 bonus credit if activation is done online or e-mail address is registered with account
requires purchase of new FIDO handset

Overage
$0.40/minute

Vouchers
$10, $20, $30 and $50

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Add comment March 15th, 2010

Fido Launches the Sony Ericsson T715a

The Sony Ericsson T715a was officially launched today on Rogers’ discount brand, Fido Telephony.  The T715a features a 3.2MP camera, MP3 player, Facebook app, Bluetooth, and a microSD slot.

As you can see from the image above, the Sony Ericsson slider is only $50 on a 2 year term and $200 when purchased outright.

Head over to the Fido website to purchase your T715a today!

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1 comment November 3rd, 2009

Fido Q4 Information

Fido Telephony, a division of Rogers Wireless, will be release the following four phones as part of their Q4 offerings.

BlackBerry Pearl 8100 (Red)
3 year: $0 (requires data)
prepaid: $400
November 2009

Nokia 2720
2 year: $0
prepaid: $80
November 2009

Sony Ericsson T715a
2 year: $50
prepaid: $200
November 2009

LG Xenon
2 year: $125
$225: prepaid
December 2009

Discuss Fido’s Q4 plans on HowardForums.

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Add comment October 28th, 2009

2009 Canadian Wireless Customer Satisfaction Study

Congratulations to Virgin Mobile Canada for being the J.D. Power 2009 Award Recipient for both Prepaid and Postpaid Service.

Prepaid

Virgin Mobile: 752
Fido: 654
Telus Mobility: 653
industry average: 662

Postpaid

Virgin Mobile: 758
Koodo Mobile: 755
SaskTel: 716
industry average: 642

Read the complete press release on the J.D. Power website.

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Add comment October 27th, 2009

New SMS Roaming Travel Packs

Rogers and Fido have launched three new SMS bundles which are perfect for your travels around the world.

$10: 20 text messages ($0.50/message overage)
$20: 50 text messages ($0.40/message overage)
$35: 100 text messages ($0.35/message overage)

The travel packs for good for messaging anywhere outside of Canada.  The add-ons will not be prorated so they do not need to be added on your plan’s anniversary date.  All roaming SMS packs will expire after 30 days and will need to be manually re-added.

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Add comment August 21st, 2009

Fido’s OTC Program Being Discontinued

Roger’s discount brand, Fido Telephony, will be discontinuing their OTC program (over the counter exchange program) sometime in September.  The program allowed customers to return their defective handset (with the exception of iPhones, BlackBerrys, and USB sticks) and exchange it on the spot for a refurbished device, of the same model, at their local Fido store.

The OTC program will be replaced by a loaner phone program where customer will always leave the store with a working handset.  With the previous program if the store was out of stock, due to phone supply issues, of the phone the customer need to exchange they would be out of luck and walk out the door with a non-functioning phone.  The Nokia 2660 is the device of choice for the loaner program, even if you have a smartphone such as a Jack or Q9H.  Returns for iPhones and BlackBerrys must be made through customer care, 1-888-481-FIDO (3436) or 611 from you Fido device.

The “Fido Loaner Phone Program” does come with a cost.  Customers who require a loaner device will be charged a $10 admin fee, no exceptions, as well as a $50 deposit for the handset.  The $50 deposit will be refunded to the customer if the phone is returned within, 14 days of being notified their handset is ready for pickup, in working condition.  The new program will allow customers to return the defective device to any Fido dealer not just corporate stores as the OTC program required.

Customers who send their phone out for repair which is not covered by the warranty will be charged at $25 estimate fee plus cost for repair.

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Add comment August 21st, 2009

Fido Launches Nokia 1661

We told you last week that Fido will be launching the Nokia 1661.  Well August 5th has arrived which means the basic bar phone is up for sale.

The Nokia 1661 features a FM radio, built in MP3 player, and a flashlight.

$0: 2 year term
$55: prepaid/monthly

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2 comments August 7th, 2009

Fido Releases Blue LG Neon

Everyone loves QWERTY phones so Fido has launch the popular LG Neon in a new color-Blue! Specs and pricing stay the same as the grey Neon released a few months ago.

$75: 2 year Fido agreement
$175: monthly/prepaid/phone only

Full QWERTY keyboard, touch screen dialing, 2.0MP camera, MP3 player, and Bluetooth.

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1 comment August 7th, 2009

Fido re-Launches CityFido

Fido has re-launched CityFido!  Now before you get all excited, the new CityFido plans are simply a re-branding of the current Full Fido plans.  Local airtime minutes are for use within the CityFido calling zone.  Airtime used outside of the CityFido zone or in addition to your monthly allotment will be charged at the regular rate of 35¢/minute.  Check out the plans by clicking on the “more” link.

$40
2,000 local minutes
unlimited text messages (sent and received)
no System Access Fee (SAF)

$60
4,000 local minutes
unlimited text messages (sent and received)
no System Access Fee (SAF)

a one-time activation fee of $35 per-line applies

To view the CityFido zones head over to the Fido website.

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1 comment August 6th, 2009

Fido to Launch Nokia 1661 August 5th

Fido is getting ready to launch the Nokia 1661 next week, August 5th.  The Nokia 1661 features a FM radio, built in MP3 player, flashlight, and games-not like a basic phone for the discount provider.

$0.00-2 year term
$55.00-prepaid

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5 comments July 29th, 2009